Real Lawsuits: From Dog Bites to Pool Pop-Ups
If you think big lawsuits only happen to “other guys,” let me tell you—they don’t. I’ve seen claims from things as small as a pole through a garage door to as massive as a Florida pool pop-up that cost hundreds of thousands of dollars. One case that sticks with me was a dog bite. A […]
The $6,500 Lesson of Dark-Bottom Pools and Tri-Chlor
One story I’ll never forget is when a pool tech dumped Tri-Chlor straight into a dark-bottom pool. Within days, the plaster was stained beyond saving. The homeowner ended up paying $6,500 out of pocket to re-plaster the pool. And that was back in 2010—imagine what it would cost today. Dark plaster magnifies every mistake. Tri-Chlor […]
How Bad Water Chemistry Destroys Pool Heaters And Your Profits
One of the sneakiest ways pool pros lose money is through heater damage. I’ve seen it happen countless times: the homeowner calls in a warranty claim, the manufacturer sends a tech, and the verdict comes back—“Not covered. This is chemical damage.” Suddenly, you’re the one in the hot seat. The problem usually comes down to […]
Overfilling Pools: Why I Refused to Take the Risk
When I was still running routes, I made a rule for myself: I don’t fill pools. Ever. The reason was simple. I saw what could happen if you forget to shut the water off. One case I’ll never forget: a hose was left running and the pool overflowed right into the client’s downstairs living room. […]
How a Bottle of Acid Ruined a $30,000 Driveway
One of the most expensive property claims I’ve ever seen came from something as small as a bottle of acid. A tech set it down on a decorative driveway, and in seconds it left a permanent stain. The homeowner wanted it replaced—$30,000 gone just like that. I tell every pool pro the same thing: don’t […]
Most Common Pool Insurance Claims (And How Pros Avoid Them)
Over the years, I’ve seen the same mistakes lead to the same insurance claims for pool pros. It doesn’t matter if you’re brand new or 25 years in the business, overflowed pools, stained plaster, heater corrosion, and drain mistakes will eventually catch you if you don’t have systems in place. I’ll never forget one customer […]
Why Pool Professionals Need General Liability Insurance!
Summer is a favorite time of year for many—longer days, warmer weather, and more time outdoors. As a swimming pool professional, it’s your busiest season, filled with maintenance calls, new installations, and customers eager to get their pools summer-ready. But with the sunshine comes a surge in risks that could impact both your business and […]
Chemical Safety and Coverage: What Every Pool Pro Needs to Know!
Summer is a favorite time of year for many—longer days, warmer weather, and more time outdoors. As a swimming pool professional, it’s your busiest season, filled with maintenance calls, new installations, and customers eager to get their pools summer-ready. But with the sunshine comes a surge in risks that could impact both your business and […]
Increased Risks Pool Service Businesses Face in the Summer!
Summer is a favorite time of year for many—longer days, warmer weather, and more time outdoors. As a swimming pool professional, it’s your busiest season, filled with maintenance calls, new installations, and customers eager to get their pools summer-ready. But with the sunshine comes a surge in risks that could impact both your business and […]
What Are The Hidden Dangers of Swimming Pool Maintenance?
Being a swimming pool professional is more than just water testing and tile brushing. It’s about creating safe, enjoyable environments for families to relax and have fun. But what often goes unnoticed are the real risks that come with maintaining those perfect poolside moments. Every day, you step into backyards trusting that your knowledge and […]